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Confidentiality policy

MOLYDAL attaches importance to protecting your private life. Our private life policy describes how and why we process your personal data and gives information on your rights. The Policy applies solely to personal data collected through our web site

Who is responsible for processing your personal data?
The data controller is the company MOLYDAL, SA with share capital of 844,800 Euros, with head office at 221 rue Paul Langevin – 60740 - Saint-Maximin and registered at the Commercial and Companies Register of Compiègne under the number B 582 025 409.

Email address:

Telephone number; +33(0)3 44 61 76 76

MOLYDAL ensures that it processes personal data within the law, justified by a valid legal base and that the data are kept for a reasonable period necessary for the operations for which they have been collected, in compliance with the legislation in force and in accordance with the limitation periods.

What personal data do you process? For what purpose? On what legal basis? For how long?

Types of dataPurposesLegal basesMaximum retention period
Name, company, geographical area, telephone number, email address, free comment zoneAnswer you when you contact via the contact pageConsentProcessing time of your request 
Email address Enable you to share our product sheets Legitimate interestTime to share the product
Surname, first name, company, fax, email, telephone number, position, password, customer codeCreate a customer account Consent3 years from your last login / until deletion of your account
Email address, password Access your customer accountConsent 3 years from your last login / until deletion of your account
Email addressSend our newsletterConsent3 years from your last expression of interest / Until unsubscribing
Email addressReinitialise your passwordConsentTime to reinitialise your password 
Surname, first name, siret, intracommunity VAT number, APE code, email address, telephone number, position, passwordManage your information in your customer accountConsent3 years from your last login / until deletion of your account
Billing address, surname, first name, telephone number, free comment zone Manage your billing addresses in your customer accountConsent3 years from your last login / until deletion of your account
Delivery address, surname, first name, telephone number, free comment zoneManage your delivery addresses in your customer accountConsent3 years from your last login / until deletion of your account
Geographical area, subject of the complaint, order number, free comment zoneEnable you to make a complaintContractual obligationProcessing time of your complaint
Free comment zone Enable you to request a quotePre-contractual obligation Response time 
Surname, first name, telephone number, billing address, delivery address, free comment zoneManage orders Contractual obligation Processing time of your order 
SIRET number, intracommunity VAT number, APE code, free comment zone, internal order numberManage order payments Contractual obligationProcessing time of your order 
Billing dataAccountancy managementLegal obligation10 years from the invoice date in intermediate archiving
Geographical area, free comment zoneManage partnership requests ConsentProcessing time of your partnership request 
Surname, first name, postal address
Data concerning the request and response given
Copy of an identity document exclusively in case of doubt
Management of requests for access, rectification, opposition and your other rights in virtue of European regulations Legal obligationThe time needed to process your request
Copy of identity document: deletion after verification of the requester's identity

About Cookies

The site used cookies. During your visits, utility cookies, used solely for the proper operation of the Internet site, may be installed automatically on your browser. Some cookies are necessary must always be active for our site to operate properly.

What is a cookie? 

A cookie is a small file placed on your computer or smartphone, tablet or other device when you visit a website.

Cookies help the device to be recognised the next time you visit our website. There are other similar technologies such as pixel tags (transparent graphic images on a web page or in an email indicating that a page or email has been displayed), web bugs (similar to pixel tags), and web storage, which are used in office applications or mobile devices. There are also technologies such as mobile device identifiers and SDK integration to help companies recognise your device when you return in an app or when you use a service differently.

What cookies are there on our site?

We do not use cookies that store sensitive personal information.

Cookies management

Cookies allow us to improve our site ergonomics and to offer functionalities according to your preferences. 

Necessary cookies 

These cookies must always be active for our site to operate properly. 


Publisher: SELL
Purpose: Apply the user's choice whether or not to accept cookies 
Storage time: 6 months 

Cookie preferences

Cookie preferences enable a website to retain information that changes the way the site operates or is displayed, such as your preferred language or region where you are located.                                           


Publisher: SELL
Purpose: Save the user's choice of language
Storage time: 13 months


Publisher: SELL
Purpose: Keep the user's session active if they tick "Stay connected" when logging in
Storage time: 1 month

Third-party cookies: 

When you leave our website, we have no control over the process used by social networks to collect information on your browsing and we invite you to consult their policies for protecting private life to find out the purposes of use, in particular publicity, browsing information that they can collect when you on to their platforms. These protection policies must enable you to choose your rights with these social networks, in parameterising your user accounts for each network.

Link to various confidentiality policies: 

Do you use personal data for profiling?

No, MOLYDAL makes no automated decisions, including profiling, on the basis of your personal data.

What are your rights and how do you exert them?

The processing being subject to your consent, you may at any time withdraw, without this affecting the lawfulness of processing carried out before this withdrawal.

In compliance with the General Data Protection Regulations No. 2016/679 of 27 April 2016, you dispose of the following rights:

  • Right of access: the right to be informed and to ask for access to the personal data that we process;
  • Right of rectification: the right to ask us to modify or update your personal data when they are inaccurate or incomplete;
  • Right of erasure: the right to ask us to delete your personal data definitively;
  • Right of limitation: the right to ask us to temporarily or definitively stop processing all or part of your personal data;
  • Right of opposition: the right to refuse the processing of your personal data for personal reasons and the right to refuse processing of your personal data for the purposes of direct marketing;
  • Right of portability of data: the right to request a copy of your personal data in electronic form and the right to send these personal data for use by a third party;
  • Right of not being submitted to automated decisions: the right not to be submitted to a decision based solely on an automated decision, including profiling, in the case where the decision would have a legal effect on you or would produce a similar significant effect.
  • Right to specify what happens to your data post-mortem. 

You also have the right to make a  complaint with the CNIL (French National Agency regulating Data Protection)

To exert your rights with MOLYDAL, you can send a letter to the postal address 221 rue Paul Langevin – 60740 - Saint-Maximin or an e-mail to

All requests by post or email must bear your signature and state the address for the reply. In case of doubt, a photograph of an identity document may be requested in order to follow up your request. A response will be sent to you within one month of receipt of the request.

What security measure have we put into place to protect your personal data?

We are anxious to protect the confidentiality and integrity of your data.
We have put into place appropriate technical and organisational security measures to protect your personal data against any unauthorised use, any loss or accidental destruction, partial or total.
If you have any questions on this subject, please send a letter to the postal address 221 rue Paul Langevin – 60740 - Saint-Maximin or an e-mail to

Who else can have access to your personal data?

We send personal information to our affiliated companies and other companies or trustworthy persons who process it on our behalf, according to our instructions, in compliance with these Confidentiality rules and respecting all other appropriate security and confidentiality measures. The list of companies processing data on our behalf is available on demand. 

Are your personal data transferred outside the European Union?

Your personal data can be transferred to and processed by third parties located outside the European Union such as our affiliated companies.
In this case, we make sure that your data are transferred in compliance with the applicable law and in particular either the destination country is subject to an adequacy decision of the European Union commission, or the recipient has validated the standard contractual clauses validated by the European commission and/or suitable technical and organisational arrangements have been put into place. 

Updating this privacy policy

Date of update:  June 2022